PLEASE READ THIS INFORMATION
The Welman Group, LLC
Toll Free: 888-333-0870
P.O. Box 30199
Printable Order Form:
Catalog request form
The Welman Group, LLC Toll Free: (888) 333-0870
P.O. Box 30199 Local: (301) 907-7916
Bethesda, MD 20824 Fax: (301) 656-1889
Web Page: www.stainlesssteeljewelrywholesale.com email:
1.) Welcome to our Stainless Steel Jewelry Wholesale Catalog! We are excited and pleased to present our new line of stainless steel jewelry. Stainless steel is a durable metal known for its strength and longevity. It also consistently maintains its luster and polish. Stainless steel is very friendly to the skin, and those who have allergies to other metals will be able to wear this jewelry with no problem.
2.) Ordering Information: Wholesale to the trade only. We must have a copy of your tax resale certificate or have your resale number on file. Orders may be phoned in Monday through Friday from 9:00 a.m. to 5:00 p.m. Eastern Time. Orders may be faxed or emailed 24 hours a day, seven days a week. We prefer and encourage fax and email orders. If you prefer to phone your order in, we request that you already have it written down - style number first, then quantity. Please have ring sizes and stone selections written down as well. Take note: we do not carry half sizes in rings. Most orders are shipped within 24 hours. However, things get a tad hectic during the holidays, and orders may take longer. PLEASE PLAN AHEAD.
3.) Minimum Order: There is a $100 minimum every time you order. We do understand that you may occasionally wish to place smaller orders. Orders under $100.00 are subject to a $10.00 service fee. Keep in mind that you may combine a stainless steel jewelry order and a sterling silver jewelry order (see www.wholesalesterling.com
4.) Payment Options: There are three ways to pay: COD, Credit Card, or Net 30.
1a) COD certified check or money order: Unless paying by credit card, all new customers must pay by COD certified check or money order (UPS does not accept cash). We will call you with your exact total on the day we ship your package so you will have time to obtain a certified check or money order made out to: The Welman Group, LLC.
1b) COD company check: You must be approved for COD company check acceptance. Please contact us for an application.
Credit Card: We accept Visa, MasterCard, American Express, Discover, and Diners Club.
Net 30: You must be approved for net 30 terms. Please contact us for an application.
Note: Past due accounts will be charged 1.5% interest per month. Chronically late accounts will revert to a COD or CC basis.
5.) Shipping: We ship by UPS and charge you exactly what UPS bills us. There are no extra “handling” charges except for international shipments ($10.00 additional). Insurance (required on all packages) is $2.25 on orders under $300 and $.75 per additional $100. UPS raises their rates slightly every January. Approximate shipping cost for a 1 pound box:
Ground: $8 - $11 UPS charges slightly more for residential deliveries and
Orange (3-Day): $13 - $18 up to $5.50 more for some rural areas.
Blue (2-Day): $16 - $23
Red (Overnight): $33 - $53 COD charge is $10.50.
6.) Refused Orders: The customer will be charged full shipping costs for all refused or unclaimed COD shipments that UPS returns to our office. If the package is reshipped, the customer will pay for all additional shipping. If the customer no longer wants the merchandise, they will be responsible for all original shipping charges plus a restocking fee equivalent to 10% of the value of the merchandise. In either case, the customer will be put on a credit card or prepayment basis. Refused orders that have been filled but not yet shipped are also subject to a 10% restocking fee.
7.) Bounced Checks: There is a $20.00 charge for all bounced checks. Customers who bounce checks will be put on COD certified check or credit card terms. Bounced checks or net 30 balances that go unpaid will be turned over for collection, and the customer will be responsible for all collection costs and legal fees.
8.) Back Orders: No Back Orders.
9.) Defective Merchandise: If you receive any defective jewelry, call our office for a return authorization number (RA#) within 10 days of receipt. Include the RA# in a note explaining the specific problem. Please pack the jewelry carefully in a small box or bubble envelope and put the RA# on the package. Do not send jewelry in a regular envelope. Packages without valid RA#s will not be accepted. We only exchange defective pieces for the exact same item. If you do not wish to have it replaced, we will issue you a credit. Any return unaccompanied by a note will be issued a credit to your account.
10.) Discounts that apply when paying COD or by credit card:
Over $500 less 5% PLEASE NOTE: For approved open accounts you
$1000 less 10% may choose net 30 terms or have the discount, but you
$2000 less 15% will not receive both net 30 terms and the discount.
11.) Stone Abbreviations:
B Brushed Finish
12.) Environment: We make every attempt to reuse and recycle and would encourage you to do the same. On a similar note, if you are receiving duplicate catalogs or would like to be removed from our mailing list, please let us know.